- Doctor of Sciences with Guidance on Administrative Sciences, Universidad Católica de Honduras.
- Master’s degree in business administration with emphasis on small and medium sized enterprises, Universidad Politecnica de Nicaragua.
- Bachelor’s degree in business administration with Mention in Banking and Finance, Universidad Católica de Nicaragua
Dr. Fonseca has experience in Business Competitiveness, Organizational Design, Administrative Management Diagnostics, and the Implementation of Management Control Models (Balanced Scorecard, Value Management, Process Management with the BPM method, CRM, among others). Additionally, he has expertise in Quality Management Systems (EFQM, ISO 9001:2008, and Lean Six Sigma).
He has also developed Institutional Communication and Marketing Plans and has experience in the Evaluation and Management of Human Talent (Job Satisfaction, Motivation, Leadership, Teamwork, etc.). Dr. Fonseca is skilled in designing and implementing research projects using qualitative and quantitative methods, supported by statistical programs such as SPSS, LISREL, ATLAS TI, SmartPLS, Tableau, AMOS, and MINITAB.
